I am sometimes accused of sucking up but the truth is I'm just a nice guy who likes to compliment folks when they do a good job. Most of those folks are my peers, some of them happen to be supervisory, and that's when the accusations flow.
So be it. News flash: I didn't start complimenting folks because you commented about it. Can you complete this thought? ;)
In his post entitled Etiquette Rule #1 - Don't be a Sycophant Rob Caron quotes a Redmond Channel Partner Online piece on Microsoft Partner etiquette.
I've had interaction with Microsoft folks and this doesn't match my experience. Rob's response matches my experience instead, where he says :
If you use a competing product, I'd rather understand what our gaffe was that made it the more attractive choice. What could we do better to earn your business next time?
If you think one of our products sucks, please tell me why. What can we do to keep your business?
:{> Andy
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